Infosys Flags “Irregular Site visitors” On Revenue Tax Returns Web site; I-T Division; Revenue Tax E-Submitting

Infosys was given the contract in 2019 to develop the portal. (Representational)

New Delhi:

As taxpayers face points in accessing the e-filing portal, the Revenue Tax division on Saturday mentioned software program supplier Infosys is taking “proactive measures” to cope with the ‘irregular site visitors’ on the portal.

“It has been observed that taxpayers are dealing with points in accessing ITD e-filing portal. As knowledgeable by @Infosys, they’ve noticed some irregular site visitors on the portal for which proactive measures are being taken,” the I-T division tweeted.

The brand new e-filing portal, launched on June 7, 2021, had a bumpy begin with taxpayers and professionals reporting glitches and difficulties in its functioning. Infosys was given the contract in 2019 to develop the portal.

Extra lately, the portal confronted snags on the primary anniversary of its launch and lots of customers complained that they had been unable to log in into the portal, whereas some complained malfunctioning of the search performance.

The federal government has paid Rs 164.5 crore to Infosys to construct the brand new earnings tax e-filing portal. 

(Apart from the headline, this story has not been edited by NDTV employees and is printed from a syndicated feed.)

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