My nice expertise with MyChoize self drive automobile rental service

MyChoize has a good choice of vehicles, from hatchbacks to MUVs, each in MT and AT choices. I rapidly discovered an Innova Crysta diesel AT.

BHPian akshaydandekar lately shared this with different lovers.


With the onset of summer time holidays, my household from Bangalore determined to go to us in Might. This time, nevertheless, the youngsters had been adamant that they needed to go to the seashore.

The one benefit of staying in Mumbai is the sheer choices and accessibility to some incredible seashores alongside the Konkan coast, and so the plans had been set in movement for a household seashore trip. Now, nevertheless, got here the subsequent problem!

The entire variety of vacationers was 4 adults and a couple of youngsters and there was no approach in heaven or hell my MY2019 Nexon ZXA+ was going to be ample. None of my pals have a 7-seater automobile that I may borrow, and this led to my seek for a self-drive automobile.

The search:

Over the previous few years, there was an explosion of self-drive rental choices for one to select from. Zoom and Revv have been round for some time and new gamers are always leaping the bandwagon.

Nonetheless, throughout my analysis, I got here throughout some horror tales about Zoom. Proper from the situation of the automobile to the customer support has been slammed on numerous overview portals together with Google and therefore, Zoom was instantly dismissed. As I used to be touring with a household comprising of two younger youngsters and a senior citizen, their security was of paramount significance. Therefore, the rental firm needed to encourage confidence. Revv has a wide selection of vehicles, however I used to be in search of a MUV with an computerized transmission which they didn’t provide.

After a bit extra analysis, I got here throughout MyChoize, the self-drive rental arm of Orix Infrastructure Pvt. Ltd., which has been in company fleet area for years. In my earlier company stints, Orix was our company automobile rental firm and I’ve by no means had any points with their service or the standard of autos.


Reserving the best automobile was a simple course of. Obtain the app, register your self, add the required documentation (driver’s license/Aadhar Card) and your profile is verified!
(Please be aware: The tackle talked about on the photograph ID and the driving force’s license must match. If not, there’s a separate verification course of).

They’ve a good choice of vehicles, from hatchbacks to MUVs, each in MT and AT choices. Inside 10 seconds of looking out, I discovered precisely what I needed, an Innova Crysta Diesel AT!

Their fare construction is easy:

  • Rental value relying on the variety of kilometers/day (120/240/limitless with INR 13 per kilometer if the each day restrict is exceeded).
  • Refundable safety deposit of INR 3,000.

I obtained in contact with the customer support staff of MyChoize to make clear sure queries which I had and by no means had I had such an superior expertise. They’re well mannered to a fault, skilled, educated, and supply all the required data. As soon as my queries had been resolved, booked the Innova instantly. The rental breakup was as beneath:

  • Rental expenses for two days 10 hours INR 10404.
  • FastTag expenses INR 80.
  • Offsite Assortment Prices (residence pickup) INR 300.
  • Reductions (Summer time Provide) INR 2080.
  • GST (14% SGST+ 14% CGST) INR 2436.
  • Complete INR 11140.
  • Refundable safety deposit INR 3000.
  • Ultimate Complete INR 14140.

Factors to notice:

  • FasTag toll deductions are taxed at 18% GST.
  • Gas is prefilled by MyChoize as much as a sure stage. As per the rental settlement, one should return the automobile with the identical quantity of gasoline. Any extra gasoline stuffed; the quantity is credited again to the shopper. If the automobile is returned with much less gasoline, the steadiness gasoline value is deducted from the safety deposit together with a service cost which attracts taxes.
  • If the automobile is returned in a grimy situation, there’s an extra cleansing cost which is deducted from the safety deposit.

Rental Settlement – Points:

As soon as the rental quantity was paid, I used to be emailed the rental settlement. After perusing the settlement, I got here throughout a number of contradictions throughout the doc. Examples of those are listed beneath. After pointing these out to MyChoize, I obtained a name from Abhishek Jain, the Mumbai regional supervisor for MyChoize, and the next explanations had been supplied:

PROVIDING VEHICLE ON HIRE: Level 5 The Hirer will not be permitted to make use of / drive the Car Past the velocity restrict of 125Kms/per hour whereas Annexure A of the settlement acknowledged

Annexure-A SCHEDULE OF CHARGES: Driving at a velocity above the utmost velocity of 80 km/hr – 1st Occasion >= 80 km/hr. – INR 2500 + GOVT. fines (if any) plus expulsion from MYCHOIZE if it occurs once more within the subsequent reserving.

Clarification: All MyChoize vehicles have in-built velocity governers limiting the velocity to eight kmph, nevertheless sure for vehicles there are points in mapping this with the ECU. In such a scenario 125 kmph is permissible nevertheless any challans issued for visitors violations on account of over-speeding must be cleared by the renter.

PAYMENT TERMS: The Hirer ought to possess a sound bank card – I’ve made the cost through UPI. I used to be not knowledgeable a bank card is obligatory.

Clarification: Bookings completed through UPI don’t want a bank card .


Injury value as much as INR 6,000/- can be deducted from buyer advance safety deposit – The refundable safety deposit is simply INR 3000.

Clarification: If the damages exceed INR 3000 which is the safety deposit, the steadiness can be recovered from the renter. The point out of the advance safety deposit of INR 6000 was an error.

The pick-up expertise:

The pick-up time which I scheduled was 7AM at their company workplace in Marol. They’ve amenities for decide up at Bandra Kurla Advanced, CSIA, and different places. A few of these places are serviced 24 hours and a few are serviced beginning at 8 AM (ex: Bandra Kurla Advanced). Residence drop and pick-up are additionally supplied at an extra value of INR 300 excluding Navi Mumbai and Thane.

After reaching the MyChoize middle, a fast signing of the phrases and circumstances was completed. It was obligatory to hold a photocopy of the identical residence proof submitted for verification alongside and the driving force’s license. The Innova was spic and span. The interiors had been totally cleaned like how you’d obtain your automobile after an inside cleansing therapy at your automobile’s service middle. An entire walkaround was completed together with the MyChoize consultant to level out the present dents and scratches. This was famous completed by me and the consultant through pictures and a video. Sharing some exterior photographs for reference:

Notice the scratch.

Notice the scratch.

The consultant took the time to point out me the placement of the jack and the location space in case of any eventualities. A duplicate of the RC, PUC, street tax, and different paperwork was supplied. Formalities had been accomplished in underneath half-hour. Half a tank of diesel was supplied together with the automobile.

Innova Crysta Diesel 2.8 V AT:

The Crysta assigned to me sadly didn’t have a navigation system. This was my first expertise driving the Crysta or any automobile bigger than my Nexon. What stunned me essentially the most was how straightforward it was to get used to the dimensions and energy of the engine. In underneath quarter-hour of driving from the MyChoize middle in direction of my residence, I obtained an ample really feel of the driving traits, engine energy, and street manners.

On the freeway, she was bliss to drive. By no means out of its powerband, the engine and the automated gearbox mixture stored me completely happy, and cruising in her is enjoyable. The Crysta is one automobile that you may drive for hours with none points and the inside area and luxury had been wonderful. A superb mile muncher besides! Dangerous roads are wolfed up and easy tarmac driving was exhilarating. Overtaking heavy autos was completed with none fuss. I even obtained to strive the Eco and Energy modes, which helped tremendously throughout my journey. All in all, my coronary heart was at peace!

Returning the Crysta:

Since I had chosen a house pick-up put up my journey, the consultant came to visit precisely on the time chosen by me. A fast inspection of the interiors and exteriors was completed to match the situation of the automobile. This was completed utterly through their service software. A fast affirmation and signature and the consultant was on his approach.

Wrapping up:

My expertise with MyChoize was sensible. Regardless of the niggles within the service settlement, the staff took day out to elucidate and make clear my considerations, the automobile was in top-notch situation with immaculately cleaned interiors, hassle-free {and professional} customer support, and a variety of vehicles for all budgets and desires making them an excellent self-drive accomplice.

I’m positively utilizing their companies once more when wanted with out an iota of doubt.

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